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Online Service Requests & Complaints
Providing excellent, corporate-wide service is Staff's primary goal. Please complete one of the forms below to inform Staff of your service need(s).
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Service Requests Use the online form to submit a service request or file a general complaint requiring Staff follow-up. Please allow two (2) business days for your information to be processed. Submit a service request. | Track a service request. |
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Report a Coyote Sighting |
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Mailing Address Change Property owners can change their mailing addresses by completing a simple online form. Change address. | Learn more about property taxes. |
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Short Term Rental Compliance |
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Street Light Outages Report street light outages and problems using the Town’s Street Light Outage map application. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair. Report an issue. |
Thank you for taking the time to submit a service request or complaint form. Staff looks forward to responding to your request in a timely manner. Should you have any questions about this process, please contact a Customer Experience Representative at 905-468-3266 or by emailing info@notl.com.
Pages in this section:
Pages in this section:
- Building Services
- Cemeteries
- Commissioning Services
- Delegation Requests
- Dog Licenses
- E-Services
- Forms, Permits & Applications
- Freedom of Information
- Garbage & Recycling
- Hunting Licences
- Licences & Certificates
- Lottery Licences
- Maps
- Parking Permits & Penalties
- Private Tree Protection
- Property Taxes
- Quick Links
- Short Term Rentals
- Special Events Permit
- Special Occasion Permits
- Tenders, Quotations, Request for Proposals